To cancel in the Chatbooks app:
iOS
Through your Subscription:
Tap your subscription.
Tap the Settings (gear icon) in the top right.
Scroll to the bottom and tap Cancel subscription, then select a reason.
Tap Continue to cancel.
Confirm the cancellation on the next screen.
Through the Account Settings Page:
Tap the 3-bar menu,
Tap My account
Tap Manage my subscription.
Scroll to the bottom and tap Cancel subscription, then select a reason.
Tap Continue to cancel.
Confirm the cancellation on the next screen.
Android
Through your Subscription:
Tap your subscription.
Tap the Settings (gear icon) in the top right.
Scroll to the bottom and tap Cancel Subscription, then select a reason.
Tap Continue to cancel, then tap Cancel subscription.
Confirm the cancellation on the next screen.
On the website? See Can I cancel my Monthbook, Monthly Mini, or Baby's First Year subscription from the web?
What happens to my credits? You'll have 30 days after canceling to use any remaining credits. If your subscription started with a promotional offer, credits purchased as part of the promotion expire immediately when you cancel. Learn more in If I cancel my subscription, can I still use my credits?
On an annual plan? You can switch to monthly billing instead of canceling. See How does billing work for Monthbook Chatbooks subscriptions?
đĄ Good to Know:
Need to take a short break? You can pause your Monthly Minis, Monthbooks, Baby's First Year, or Premium Photo Prints subscription for one billing cycle in the Chatbooks iOS app. On Android or the website, contact our Support team and we'll pause it for you.
Pausing pushes your next billing date back one full billing cycle, then your subscription resumes automatically, so there's no need to restart it yourself. Learn how in How do I pause my subscription?