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How do I pause my subscription?

Learn how to pause your subscription or skip a payment. Pausing is available in the iOS app

Need to take a short break? You can pause your Monthly Minis, Monthbooks, Baby's First Year, or Premium Photo Prints subscription for one billing cycle in the Chatbooks iOS app.


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How do I pause my subscription in the iOS app?

  • Open the Chatbooks app.

  • Select your Monthly Minis, Monthbooks, Baby's First Year, or Premium Photo Prints subscription.

  • Tap the settings wheel in the upper right.

  • Tap Pause Subscription.

  • Confirm your pause.

Tip: You can also tap the 3-bar menu, tap My account, and tap Manage my subscription to go straight to your subscription settings.


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On Android or the website? Pausing isn't available there yet. Contact our Support team and we'll pause your subscription for you.


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Pausing pushes your next billing date back one full billing cycle, then your subscription resumes automatically, so there's no need to restart it yourself. For example, a monthly plan skips one month, and a quarterly plan skips 3 months.


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What else should I know?

  • You can pause for one billing cycle at a time.

  • After a pause, one regular charge must go through before you can pause again.

  • Subscriptions that started with a promotional offer can't be paused until one credit has been purchased at full price.

  • Your subscription will automatically resume after the pause period.

  • Pausing your book subscription doesn't pause Add-on Prints connected to it. Add-on Prints can't be paused, but you can turn them off.


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If you need help, our support team is always happy to assist.

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