Skip to main content

How do I pause my subscription?

Can I pause my subscription or skip a payment?

Need to take a short break? You can pause your Monthly Minis, Monthbooks, Baby's First Year, or Premium Photo Prints subscription for one billing cycle directly in the app.


​

Pausing your subscription skips your next billing date and automatically resumes the following month, so there's no need to restart it yourself.


​


How do I pause my subscription in the app?

  • Open the Chatbooks app.

  • Select your Monthly Minis, Monthbooks, Baby's First Year, or Premium Photo Prints subscription.

  • Tap the settings wheel in the upper right.

  • Tap Pause Subscription.

  • Confirm your pause.


Your subscription will skip the upcoming billing cycle and resume automatically after that month.


​

What else should I know?

  • You can pause for one billing cycle at a time.

  • After a pause, one regular charge must go through before you can pause again.

  • Your subscription will automatically resume after the pause period.

  • Pausing your book subscription doesn't pause Add-on Prints connected to it. Add-on Prints can't be paused, but you can turn them off.

  • You can manage or update your subscription anytime in the app.


​

If you need help, our support team is always happy to assist.

Did this answer your question?