All Chatbooks take 3–5 business days to print. After that, delivery time depends on your country and the shipping method you choose at checkout.
Good to know:
Monthly Minis ship without tracking.
Orders for the same type of Chatbook placed within 3 hours of each other and shipping to the same address are combined into one shipment. Monthly Minis always ship individually.
How long does shipping take in my country?
Add 3–5 business days to print to the times below.
Country | Standard shipping | Faster shipping |
US | 6–8 business days | Premium 5–6, Express 2, Rush 1 business day |
Canada | 5–8 business days, with tracking | Express 2 business days, door-to-door tracking |
UK | 2–4 business days | Express 2 business days (not to Ireland) |
Australia | 5–7 business days, limited tracking | Premium 2 business days, door-to-door tracking |
New Zealand | 5–7 business days, limited tracking | Not available |
Where can I find my estimated delivery date?
iOS: Tap the 3-bar menu, then tap "Order History." You can switch between "Shipments" and "Transactions" at the bottom of the screen.
Android: Go to the My Books tab, tap the Account Settings icon in the upper right corner, and tap "Order History."
Website: Log in to Chatbooks.com, click "Account" at the top of the page, then click "Order history." You can switch between the "Shipments" and "Transactions" tabs at the top of the page.
Your latest order shows its time frame and estimated delivery date. To follow your package, see How do I track my order?
My order is late or missing. What happens next?
Check your estimated delivery date in Order History.
If it hasn't arrived within 13 business days of the ship date (18 business days for Monthly Minis), contact our Support team with your order number.
A member of our Support team will review your order and reply wherever you contacted us, Monday–Friday, 6 AM–8 PM MST.
If your order is lost, we'll send a replacement at no cost.
Watch how it works
iOS