You can contact Chatbooks Customer Service by emailing us at [email protected].
You can also contact us in your Chatbooks app.
On iOS:
Tap on the 3-bar Menu on the upper left-hand side of the app
Tap "Help" that is located at the bottom of that tab
Tap "Chat with us"
On Android:
Tap on the "My Books" tab
Tap on the "Settings" (gear icon) in the upper right
Tap on the "?" conversation bubble in the upper right
Tap "Chat with us"
If you prefer chatting on our website, you can start a chat here.
Tap on "Chat with us" for any support needs regarding your Monthbooks or Monthly Mini subscription, one-off photo book, photo prints and any of our other products.
Live Support is available Monday–Friday, 6:00 AM–9:00 PM MST.
We’re closed on weekends and most major U.S. holidays.