Chatbooks

The fastest way to reach us is live chat. Our team is available Monday–Friday, 6:00 AM–8:00 PM MST. We're closed on weekends and most major U.S. holidays. If you message us outside these hours, you can expect a reply within 24–48 business hours.

On the website: <a href="https://chatbooks.com/contact-support" rel="nofollow noopener noreferrer" target="_blank">start a chat here</a>

On iOS: tap the 3-bar menu in the upper left, tap Help at the bottom, then tap Chat with us

On Android: tap the My Books tab, tap the Settings (gear icon) in the upper right, tap the ? conversation bubble, then tap Chat with us

- On the website: <a href="https://chatbooks.com/contact-support" rel="nofollow noopener noreferrer" target="_blank">start a chat here</a>
- On iOS: tap the 3-bar menu in the upper left, tap Help at the bottom, then tap Chat with us
- On Android: tap the My Books tab, tap the Settings (gear icon) in the upper right, tap the ? conversation bubble, then tap Chat with us

Prefer email? Write to us at <a href="mailto:support@chatbooks.com" rel="nofollow noopener noreferrer" target="_blank">support@chatbooks.com</a>.

Looking for one of these? You can do it yourself right now:

<a href="https://help.chatbooks.com/en/articles/10771286-how-to-cancel-my-monthly-mini-or-monthbooks-subscription">Cancel my subscription</a>

<a href="https://help.chatbooks.com/en/articles/14049533-how-do-i-pause-my-subscription">Pause my subscription</a> (iOS app; on Android or the website, chat with us and we'll pause it for you)

<a href="https://help.chatbooks.com/en/articles/8208972-how-do-i-track-my-order">Track my order</a>

<a href="https://help.chatbooks.com/en/articles/7885228-how-long-will-it-take-to-get-my-order-domestic-us">My order is late or missing</a>

- <a href="https://help.chatbooks.com/en/articles/10771286-how-to-cancel-my-monthly-mini-or-monthbooks-subscription">Cancel my subscription</a>
- <a href="https://help.chatbooks.com/en/articles/14049533-how-do-i-pause-my-subscription">Pause my subscription</a> (iOS app; on Android or the website, chat with us and we'll pause it for you)
- <a href="https://help.chatbooks.com/en/articles/8208972-how-do-i-track-my-order">Track my order</a>
- <a href="https://help.chatbooks.com/en/articles/7885228-how-long-will-it-take-to-get-my-order-domestic-us">My order is late or missing</a>

Questions about your Chatbooks? Learn how to chat with us, email us, or find quick answers

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