When you check out with Apple Pay or PayPal (Express Checkout), you'll see "Create an account to complete your purchase" right after you pay. This is where you choose the Chatbooks account your order is added to.
If you already have a Chatbooks account:
Click "Sign in."
Enter your Chatbooks email and password, then click "Confirm account." If you usually log in with Apple or Google, click "Use a different sign-in method."
On a computer, scan the QR code with your phone to download the Chatbooks app. On your phone, tap "Yes, download the app." Or choose "I'll download the app later."
If you're new to Chatbooks:
Choose "Continue with Apple," "Continue with Google," or "Continue with email" to set up your account.
On a computer, scan the QR code with your phone to download the Chatbooks app. On your phone, tap "Yes, download the app." Or choose "I'll download the app later."
Once it's added, you'll see your order and subscription in your account and can start creating your books in the app.
Closed the page before finishing?
Check your email for a message from Chatbooks titled "Finish Setting Up Your Account," then click "Set Up My Log In." Can't find it? See What if I closed the page before setting up my account?
Good to know:
Your subscription is active even if it isn't showing in your account yet, so there's no need to check out again.
If you were charged for a subscription renewal but can't find the subscription, it may be an Apple Pay or PayPal subscription that hasn't been added to your account.
Adding your order only works on the web, not in the Chatbooks app.
You can add your order to any Chatbooks account, even one with a different email than your Apple Pay or PayPal account.
More help with Apple Pay or PayPal orders: