Our new expiring credit policy will help you stay up to date on printing each year. We’re on a mission to help you strengthen your family and research proves that printed photos help families connect on a deeper level. This new policy is hopefully the nudge you need to open the Chatbooks app, pick your photos, send your books to print, and bring those memories home. From our Terms of Service:

4.4 Photo Book Credits
b) All Photo Book Credits are valid for a limited time in accordance with the applicable membership frequency. Photo Book Credits will expire 12 months from the applicable Subscription Billing Date. If You cancel Your Subscription, You will have 90 days from the cancellation date to use the Photo Book Credits in Your account. After 90 days, Your previously purchased Photo Book Credits and unused Photo Book Credits will expire. Upon termination of this Agreement, any outstanding Photo Book Credits remaining in Your account at the time of deletion will expire immediately.
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c) Photo Book Credits have no cash value or any other value outside of the Services and are not redeemable for cash. For the avoidance of doubt, Photo Book Credits do not operate or serve as stored value facilities in any way. You may not transfer, trade, gift or otherwise exchange Photo Book Credits. Note that Photo Book Credits are separate from our gift cards, which may also be purchased on the Site. Unlike Photo Book Credits, our gift cards never expire.

Our full Terms of Service can be found here.