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How do I redeem a Gift Card?

Learn how to redeem a gift card to your Chatbooks account in the app or at checkout on the website

You can redeem a Chatbooks Gift Card in the Chatbooks app or at checkout on the Chatbooks website. Once it's redeemed, the amount is added to your Chatbooks credit.


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Gift Cards are different from gifted subscriptions. A Gift Card adds Chatbooks Credit to your account. A gifted Monthbook, Monthly Mini, or Baby's First Year subscription comes with a gift code that starts a subscription instead. Gift codes can't be redeemed under "Redeem a Gift Card." To redeem one, see How do I redeem a gifted Chatbooks subscription?


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How do I redeem a gift card on iOS?

  • Tap the 3-bar menu in the top left corner

  • Tap My account

  • Scroll down and tap Redeem a Gift Card

  • Enter the gift card number. Make sure to remove any hyphens.

  • Tap Redeem gift card

  • Your balance will show in your account under Chatbooks Credit

How do I redeem a gift card on Android?

  • On the My Books tab, tap Settings

  • Scroll down to the Gifts section and tap Redeem a gift card

  • Enter the gift card number. Make sure to remove any hyphens.

  • Tap Redeem gift card

  • Your balance will show in your Account Settings under Chatbooks credit

How do I redeem a gift card on the website?

  • Add your items to your cart and click Continue to checkout

  • On the Payment Method step, click Redeem a new gift card

  • Enter the gift card number

What can I use gift card credit on?

  • Your subscriptions

  • Classic books

  • Layflat books

Your gift card credit applies automatically to your next charge.


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Gift card credit and other Chatbooks credit can't be used to buy:

  • Gift subscriptions, including Baby's First Year gift subscriptions

  • Gift cards

Watch how it works

iOS


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Android

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