To redeem a Gifted Subscription, follow these steps for iOS:
Download the Chatbooks app and create an account
Open the email with the gift in your email inbox
Tap "Redeem My Gift" (this will take you to the Chatbooks app)
In the top right corner tap "1 unredeemed gift" and follow the prompts there
OR
From the Home section of the app, you will see this banner
Tap "Redeem subscription"
Review how it works and tap "Get started"
Choose your cover color and tap "Continue"
Select your current address or add a new one and tap "Save address"
Tap on a book to get started adding photos
Note: Your subscription will start on the current month. You do have the option to select a previous month as an "add-on" book.
If you are trying to redeem your gift using the code from the email instead of the link, you will need to do it from the login screen on the Chatbooks app where it says “redeem a gift”. To find this screen, log out of your Chatbooks account- you will then see this option here:
You will then enter the code on the next screen. Note: this code will not apply in the "Have a promo code" section at checkout.
To redeem a Gifted Subscription, follow these steps for iOS:
Open the email with the gifted subscription and copy the code
Tap "Redeem my gift"
In the Chatbooks app, tap the "Create" button
Scroll and tap "Gift a Subscription"
Tap "Redeem a gift" and paste the code copied from the email
Enter your email address connected to the gift
Tap "Redeem my gift"
Tap "Get started"
Select which cover theme you'd like and tap "Continue"
Tap "Start adding photos"
Tap "Set up subscription"
Confirm your address is correct, or add a new one, then tap "Subscribe" to finalize your gift
Additionally, the videos below will walk you through the step-by-step process of redeeming your Gift a Subscription on both iOS and Android devices:
iOS
Android
Click HERE to learn how to add photos to your Chatbooks.