Here's how to redeem a gifted Chatbooks subscription and set it up in the app.
Redeem your gift
Open your gift email and tap "Redeem my gift," or go to store.chatbooks.com/gift/redeem, enter your gift code, and tap "Go"
New to Chatbooks? Tap "Continue with Apple," "Continue with Google," or "Continue with email." With email, enter your name, email, password, and mailing address.
Already have a Chatbooks account? Tap "Sign in," enter your email and password, and tap "Continue." If you usually use Apple or Google, choose that option instead.
Choose where to ship your books, or tap "Add a new address," then tap "Use this address"
Review your gift and tap "Redeem my gift!"
Tap "Customize in the app" to open the Chatbooks app. If you don't have the app yet, you'll be prompted to download it.
Set up your subscription in the app
Tap "Continue," then tap "Get started"
If you're redeeming Baby's First Year, enter your baby's first name and birthday or due date, tapping "Continue" after each
Choose a cover design and tap "Continue"
You can find your subscription anytime in the app. Learn how in How do I locate my active subscription on the app? or, on the web, How do I locate my active subscription on the web?
Can I change my book size or cover type?
Yes. Your number of book credits may go up or down, but the total value of your gift stays the same.
Open your subscription and tap the settings icon in the top right
Tap "Manage Subscription"
Tap "Book size" or "Cover type," make your choice, and tap "Save"
Tap "Confirm"
How do I find my gift in the app without the email?
If you can't find your gift email, you can redeem your gift right in the Chatbooks app:
Download the Chatbooks app and sign in with the email address the gift was sent to. If you don't have an account yet, sign up with that email address.
Your unredeemed gift will appear on the home page.
Tap the gift to start redeeming it.
How do I redeem my gift with the code?
If you're redeeming your gift with the code from your email, tap "Redeem a gift" on the sign-in screen of the Chatbooks app. This takes you to store.chatbooks.com/gift/redeem, where you'll sign in and enter your code. Note: this code will not apply in the "Have a promo code" section at checkout.