To redeem a Gifted Subscription from email follow these steps:
Open the email you were sent with the gift information
Tap "Redeem my gift"
Tap "Redeem gift"
If you have a Chatbooks account, sign in with that email address and password, if not, tap sign up and enter the email address associated with the gift. From here you'll be asked to choose a password for this account and then sign in
Read the information about how this subscription works and tap "Continue"
If you're redeeming Baby's First Year, enter your baby's name and birthday (or due date, if your baby hasn't arrived yet)
Choose your Book color and tap "Continue"
Add or select your address and tap "Continue"
When you see the confetti your gift has successfully been redeemed.
Now you can download the Chatbooks app and find your Subscription HERE on the app or create your books on the web HERE.
How do I find my gift in the app without the email?
If you can't find your gift email, you can redeem your gift right in the Chatbooks app:
Download the Chatbooks app and sign in with the email address the gift was sent to. If you don't have an account yet, sign up with that email address.
Your unredeemed gift will appear on the home page.
Tap the gift to start redeeming it.
To redeem a Gifted Subscription with the code follow these steps:
If you are trying to redeem your gift using the code from the email instead of the link, you will need to do it from the login screen on the Chatbooks app where it says “redeem a gift”. To find this screen, log out of your Chatbooks account- you will then see this option here:
You will then enter the code on the next screen. Note: this code will not apply in the "Have a promo code" section at checkout.