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How do I locate my active subscription?

Learn how to find your active subscription in the Chatbooks app or on the website Chatbooks.com

Your active subscription appears on the main page as soon as you log in to the Chatbooks app or Chatbooks.com.

Good to know:

How do I find my subscription in the app? (iOS)

  • Log in to the Chatbooks app.

  • You'll land on the Home page, where your active subscription appears.

  • Tap the subscription you want to work on.

How do I find my subscription in the app? (Android)

  • Log in to the Chatbooks app.

  • You'll land on the "My Books" tab, where your active subscription appears along with your drafts.

  • Tap the subscription with the green "ACTIVE" label.

How do I find my subscription on the web?

  • Log in to Chatbooks.com.

  • Click "Home" at the top of the page, or click "Account" and then "My Books."

  • Your active subscriptions appear at the top of the page.

  • If you don't see your subscription, scroll down and click "Show more subscriptions." Canceled subscriptions appear at the bottom and are labeled as canceled.

  • Click the subscription you'd like to work on.

Next, learn how to add photos in How do I add photos to my subscription book? and send your book to print in How do I send my subscription book to print?

Watch how it works

Android

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