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Can I pause or cancel my Series Subscription?
Can I pause or cancel my Series Subscription?
Updated over a week ago

Yes. You can cancel your Subscription at any time directly from your Series settings within the app. Pausing is the same as cancelling because we can restart the subscription right where you left off of if you ever re-activate it in the future.

To cancel the subscription, login to the Chatbooks app, and click the Menu bar in the upper left-hand corner. There, click My Books and tap into your Active Series Subscription. Click the Settings' Wheel in the upper right-hand corner. Tap on where you see "Active" in green, then tap "Deactivate" to cancel.

Although the option to pause isn't currently available in the app, you can reach out to Customer Support to pause your Series for one billing cycle.

Even more Billing Information HERE for you.

As always, please feel free to reach out to Customer Support if you have any specific questions. You can contact Chatbooks’ Customer Service by emailing us at [email protected], or contact us within the Chatbooks' app and website for Live Chat assistance. We love to help!

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