What's Changing
Instead of being charged each time your book goes to print, you'll be billed for book credits on a monthly, bi-monthly, or quarterly billing plan. This gives you more predictable costs and easier budgeting.
Pricing
The price of your Series remains the same. Each subscription charge is for one book.
How Book Credits Work
1 book credit = 1 book
Keep creating books as you normally do
When you have an available credit and a full book, we'll automatically send it to print in 7 days
If you have 0 credits, your next book will print once a credit becomes available
Want to print extra books? Contact Support to add additional credits
Important Details
Credit expiration: You have 13 months to use a book credit from the time of purchase.
Plan changes: You can change your billing plan anytime in your Series settings within the app.
Pause or cancel: Cancel anytime from your Series settings by tapping "Active" (in green), then "Deactivate." To pause for one billing cycle, contact Customer Support.
What if I don't make the switch?
You can continue as usual until July 31, 2024. After that date, you'll lose access to printing new books, and eventually reprinting existing books will also be discontinued.
Need Help?
Contact Chatbooks Customer Service:
Email: [email protected]
Live Chat: Available in the Chatbooks app and website