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Why wasn't I notified before my credits expired?

Updated over a week ago

Our commitment is to deliver notifications promptly via email and in the Chatbooks mobile and web apps. However, some messages may land in your junk/spam folder. To ensure you stay informed, we suggest adding Chatbooks as a contact in your email and turning on notifications on your mobile device. This way, you won't miss out on any important updates!


How to turn on notifications (iOS):

  • Tap into your phone's settings.

  • Scroll to Chatbooks within the apps section.

  • Tap into notifications.

  • Toggle the "Allow Notifications" on.

iOS:

How to turn on notifications (Android):

  • Open your phone's settings and tap into Apps.

  • Scroll down to Chatbooks and tap there.

  • Tap into notifications.

  • Toggle the "Allow Notifications" on.

Android:

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