All Chatbooks Products take up to 5 business days to process, print, and bind. Once your Chatbooks are ready to ship, the amount of time it takes to arrive at your doorstep depends on the shipping method you choose at check-out.
Standard Shipping: 4-8 business days in transit (plus 3-5 business days to print)
Premium Shipping: 2 business days in transit (plus 3-5 business days to print)
Express Shipping: 1-2 business days in transit (plus 3-5 business days to print)
We understand that occasional postal delays may occur, and although these are beyond our control, we are committed to working closely with you to resolve any issues that may arise. For Standard shipping packages, if you have not received your book within 12 business days from the date shipped, write to Support and we can look into this for you. (Note: for Monthly Minis, it is 18 business days from the date shipped.)
You can also find the ETA of your order from the App by going to the 3-bar Menu in the upper left-hand side of the app, and tapping on the "My Account" in the upper left-hand side, and tapping on "Order History." There, it will show your latest Order with the order time frame and an estimated delivery date.
On the website, you can find the ETA for delivery by logging into your Chatbooks account, and clicking on the Account Settings Icon in the top menu. Click "Order History" to view the Estimated Delivery Date on your recent order(s).
Here's a short how-to video on finding it on the app as well:
iOS