Because restrictions vary between institutions, we cannot guarantee delivery to prisons. Should you decide to have your Chatbook mailed directly to an inmate in a correctional institution, we suggest you contact the facility first to verify that the shipment will be permitted.

We've learned that most correctional facilities are more likely to allow inmates to receive softcover books rather than hardcover. We also recommend that you ship the books directly from us to the inmate at their facility. Most correctional facilities will only permit books that ship straight from the manufacturer.

There’s a chance that your Chatbook will be returned to Chatbooks Headquarters, which is why we urge you to contact the facility directly before shipping. If your Chatbooks is returned, we'll reach out to see what your options are and what you prefer.