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How can I update my shipping address?

Learn how to update your shipping address in your Account Settings or Subscription Settings

You can update your shipping address from your Account Settings or your Subscription Settings.

Account Settings on iOS

  • Tap the 3-bar menu in the upper left-hand corner, then tap "My Account"

  • Tap "Addresses." You'll see each saved address, with the subscriptions that ship to it listed underneath

  • Tap "Change" next to a subscription to pick a different address for it

  • To add a new address, tap the "+" sign in the right-hand corner

Subscription Settings on iOS

  • Tap into your subscription from the home tab of the Chatbooks app

  • Tap the Settings (gear icon) in the upper right corner

  • Tap "Shipping address"

  • Tap "+ Add address"

Account Settings on Android

Tap the Settings (gear icon), tap My Account, then under Addresses tap + and add your new address.

Subscription Settings on Android

Ensure the accuracy of your existing shipping address to avoid delays or delivery errors. Check and correct any missing or incomplete information, such as including the correct apartment or unit number.

Already placed your order? Our Support team can update your shipping address until your order ships. Once it ships, we can't change the address. Learn how in How do I contact Chatbooks Customer Service?

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