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What are your Terms of Service?

Terms of Service
Chatbooks, Inc.

Last Updated: May 22, 2026

THESE TERMS OF SERVICE (THIS "AGREEMENT") IS A LEGAL AGREEMENT BETWEEN CHATBOOKS, INC. ("CHATBOOKS") AND YOU, EITHER AS AN INDIVIDUAL OR AN ENTITY ("YOU" OR "YOUR"), REGARDING THE SERVICES (AS DEFINED BELOW). BY DOWNLOADING, INSTALLING, ACCESSING OR USING THE SERVICES, YOU EXPRESSLY: (A) ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT IN ITS ENTIRETY, AND (B) AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AND BE HELD LIABLE FOR ANY NONCOMPLIANCE WITH THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT DOWNLOAD, INSTALL, ACCESS OR USE THE SERVICES. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A THIRD PARTY, COMPANY, ORGANIZATION OR ANOTHER LEGAL ENTITY (EACH AN "ENTITY"), YOU ARE ENTERING INTO THIS AGREEMENT FOR THAT ENTITY AND YOU REPRESENT TO CHATBOOKS THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THIS AGREEMENT, AND YOU AGREE TO BE BOUND TO THIS AGREEMENT, IN WHICH CASE THE TERM "YOU" OR "YOUR" AS USED HEREIN WILL ALSO REFER TO SUCH ENTITY AND ITS AFFILIATES.

ARBITRATION NOTICE. EXCEPT FOR CERTAIN KINDS OF DISPUTES DESCRIBED IN SECTION 13, YOU AGREE THAT DISPUTES ARISING UNDER THIS AGREEMENT WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND BY ACCEPTING THIS AGREEMENT, YOU AND CHATBOOKS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

PARENTAL CONSENT. IF YOU ARE UNDER 18 YEARS OF AGE (A "MINOR"), YOU MUST HAVE YOUR PARENT OR LEGAL GUARDIAN'S PERMISSION TO USE THE SERVICES, AND YOU MAY ONLY USE THE SERVICES UNDER THE SUPERVISION OF A PARENT OR LEGAL GUARDIAN WHO ACCEPTS AND AGREES TO BE BOUND BY THIS AGREEMENT ON YOUR BEHALF, INCLUDING ALL DISCLAIMERS, WAIVERS AND RELEASES. IF YOU ARE A PARENT OR THE LEGAL GUARDIAN OF A MINOR ACCEPTING THIS AGREEMENT ON THE MINOR'S BEHALF, YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THE MINOR TO THIS AGREEMENT AND YOU ALSO AGREE TO BE BOUND BY THIS AGREEMENT.

1. General Conditions

1.1 To use the on-line custom design and photo book service accessed at www.chatbooks.com (the "Site") and the group messaging application HeyFam ("HeyFam," the Site and HeyFam together, the "Services"), You must register an account with Chatbooks.

1.2 You may connect to the Services using any Internet browser and/or a Chatbooks mobile application (an "App"). You must be 18 years old to use the Services or a Minor with the consent of a parent or legal guardian. By agreeing to this Agreement, You represent and warrant to us that: (a) You are at least 18 years old or a Minor with the consent of your parent or legal guardian; (b) You have not previously been suspended or removed from the Services; and (c) Your registration and Your use of the Services is in compliance with any and all Laws (defined below).

1.3 You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. If You use Your Facebook, Instagram, iPhone Favorites or other third-party photo source login(s) to register Your account, You are authorizing us to access certain information in Your Facebook, Instagram, or other third-party account.

1.4 Subject to Your compliance with the terms of this Agreement, Chatbooks grants You a personal, limited, nonexclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during the term of this Agreement, whether accessed via an Internet browser, smartphone, tablet or other device: (a) solely in object code form; and (b) solely via a device that meets the minimum technical requirements necessary to run the Services (as determined by Chatbooks). Chatbooks, in its sole discretion, may make updates, upgrades or other new releases of the Services available to You.

1.5 Chatbooks will employ reasonable measures to provide You with access to the Services. However, there will be occasions when the Services will be interrupted for maintenance, upgrades for emergency repairs, or due to the failure of telecommunications links or equipment or other circumstances that are beyond Chatbooks' reasonable control. When possible, Chatbooks will take reasonable steps to minimize such disruptions within Chatbooks' reasonable control.

1.6 Chatbooks may, in its sole discretion, change, modify, add, or remove portions, features or functions from the Services, or suspend or discontinue the Services or any portion thereof (temporarily or permanently and whether pursuant to a modification of the Services or otherwise), without notice or liability to You or to any third party (except that, in the event of a complete discontinuation or scheduled suspension of the Services, Chatbooks will use reasonable efforts to provide You with notice as soon as commercially practicable under the circumstances). You agree that Chatbooks shall not be liable to You for any modification, suspension or discontinuance of the Services or any features or functions thereof.

1.7 The Services may contain or require the use of open-source software, public-source software, "copyleft" software, shareware, freeware and similar software, and other third-party software or materials, which in each case is embedded in the Services or provided by Chatbooks in connection with the Services ("Separately Licensed Software"). Your use of Separately Licensed Software is governed by the separate license terms specified by Chatbooks. THIS AGREEMENT DOES NOT APPLY TO SEPARATELY LICENSED SOFTWARE, AND CHATBOOKS HEREBY DISCLAIMS ALL WARRANTIES WITH RESPECT TO ANY SEPARATELY LICENSED SOFTWARE AND DISCLAIMS ANY LIABILITY TO YOU OR ANY THIRD PARTY BASED ON ANY CLAIMS ARISING OUT OF USE OF SEPARATELY LICENSED SOFTWARE. Nothing in this Agreement limits an end user's rights under, or grants the end user rights that supersede, the terms of any applicable Separately Licensed Software end user license agreement.

2. Privacy and Use of Data

2.1 All information Chatbooks collects through the Services is subject to Chatbooks' Privacy Policy available at chatbooks.com/privacy-policy.

2.2 Chatbooks or third parties may make available third-party products or services for use in connection with the Services. Your acquisition of any such third-party products or services, and any exchange of data between You and any third party, is solely between You and such third party. The Services may contain links to other websites or services offered and operated by third parties. Such links are provided for Your convenience only, and if You access any other websites or services linked to the Services, You do so at Your own risk. Third-party websites are not under Chatbooks' control, and Chatbooks is not responsible for their content. Such third-party websites and services are subject to their own terms of use and privacy policies. Links to third party websites or services do not constitute Chatbooks' endorsement of any content, advertising, products, services, or other materials on or available from such websites or services.

2.3 If You provide any suggestions, enhancement requests, recommendations, comments or other feedback ("Feedback") relating to the Services to Chatbooks, You grant Chatbooks and other authorized entities a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to freely use, reproduce, license, distribute, and otherwise commercialize the Feedback in connection with the Services, other related technologies and/or for any other purpose. Chatbooks will not be obligated to implement any Feedback or correct any defects, bugs or errors in the Services identified in the Feedback or otherwise.

2.4 Chatbooks may: (a) compile statistical and other information related to the performance, operation, and use of the Services, and (b) use any data or information that You upload or input into the Services or otherwise make available to Chatbooks or data that

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