Chatbooks

Our Customer Support team can update the email address on your Chatbooks account for you.

You can't change your email in the Chatbooks app or on Chatbooks.com.

We can change your email whether you sign in with email, Google, or Apple.

To protect your account, we'll ask you to verify your Account ID first.

- You can't change your email in the Chatbooks app or on Chatbooks.com.
- We can change your email whether you sign in with email, Google, or Apple.
- To protect your account, we'll ask you to verify your Account ID first.

Your Account ID is in light grey under your name in your account settings. It starts with an "A."

Tap the menu (three lines) in the upper left-hand corner.

- Tap the menu (three lines) in the upper left-hand corner.
- Tap "My account."
- Find your Account ID under your name.

- Tap the Settings (gear icon).
- Tap "My Account."
- Find your Account ID under your name.

Click "Account" in the upper right-hand corner.

- Click "Account" in the upper right-hand corner.
- Find your Account ID under your name.

<a href="https://help.chatbooks.com/en/articles/9311844-how-do-i-contact-chatbooks-customer-service">Contact Customer Support</a>.

Share the new email address you'd like on your account.

- <a href="https://help.chatbooks.com/en/articles/9311844-how-do-i-contact-chatbooks-customer-service">Contact Customer Support</a>.
- Share your Account ID.
- Share the new email address you'd like on your account.

You'll get an email confirming the change.

Our Support team will share next steps for updating your password.

- You'll get an email confirming the change.
- Our Support team will share next steps for updating your password.

Let Customer Support know, and we'll help verify who you are.

Learn how to update the email address on your Chatbooks account with help from Customer Support

How do I change the email on my Chatbooks account?

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How do I change the email on my Chatbooks account?

Where do I find my Account ID?

How do I request an email change?

What happens after my email is changed?

Can't find your Account ID?