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What should I do if I'm having trouble uploading photos?

Troubleshooting Chatbooks Studio uploading issues

Updated over a week ago

No stress—here are a few quick things to try:

• Make sure your phone’s software is up to date and you’re on a strong Wi-Fi connection.

• Restart your phone and try uploading again.

• Check that your photos are saved to your device (not just in the cloud). If needed, download them to your camera roll first.

• Hang tight—it might take a few minutes for all your photos to finish uploading, especially if you're uploading a bunch of memories!

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