What photo sizes or formats are available for photo prints?
We offer two great options for photo prints, so you can choose what fits your style best! You can pick from: 5x7" or 5x5".
Can I change the number of prints I receive each month?
No, subscription photo prints are limited to 5 per credit and cannot be increased. Want more? Try a Prints subscription - you can get 10 to 60 prints per month delivered right to your door.
Are premium photo prints printed on the same paper as my photo book?
Nope! Our prints are anything but ordinary! We use premium 130# semi-gloss Italian photo paper, which is 2x thicker than typical drugstore prints. This paper isn’t just sturdy - it’s also sustainably sourced and delivers professional-grade print quality up to 600 DPI, so your photos look as vibrant and crisp as the memories they hold.
What if my subscription photo prints arrive damaged or incorrect?
If your order arrives with any damage from shipping or there are quality issues with the print, please reach out to us — we’ll take a look and help with the best next steps.
If a photo was accidentally left unchanged before printing and the wrong image was printed, no worries — our Support team is here to help with that, too.
Just reach out to us at [email protected] and we’ll take care of you!
Size and quality of Premium Photo Prints
Learn about the size and quality of Photo Prints
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